21st May, 2007: Training + Improvements= High Quality Bigelow Tea
Training is an ongoing effort for us. In the plants we have yearly recertification for our operators, mechanics, and ware house personnel. Some of the information is review but it allows us to make sure our processes and procedures are being followed or make modifications to the procedures because we have a better way to do it.
We are working on cross training of employees so they are able to help when their co-workers are behind in work or vice versa. The nice thing about this is everyone wants to help out so all we need to do is provide the training so they have the skills.
Recently the management groups have been going through some “team building” events to help work on communication; we can always get better in this area. Today I am at a conference working on productivity, best practices and communication, no matter what level you are at you can always improve.
Dean
Posted by Dean at 6:00 am |
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