18th April, 2007: Cook and Thurber audits
Each year we have an outside audit firm come to the plants and conduct a Food Safety Audit of the facility. We feel that our facilities are in great shape, but it never hurts to have someone else come in and do a reality check.
These folks will evaluate everything we do from the receiving of our materials, production of the tea bag, building conditions, maintenance of equipment, sanitation, and process controls.
Every year there seems to be one or two new items that gets identified for us to work on. Although you always want to score 100%, the reality is there is always something more you can do to improve.
A score above 90% is acceptable and we usually are between 92% and 94%.
We will keep trying for that perfect score.
Dean
Posted by Dean at 6:00 am |
9 Comments »
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I think that it’s wonderful that Bigelow is so open about what goes on behind the scenes.
I am also happy that Bigelow is so concerned about quality.
That is one of the many reasons why I drink Bigelow tea!
Comment by Diane — April 18, 2007 @ 7:46 am
Thanks Diane! We appreciate your loyalty and your comments on our blog!
Valorie for Bigelow Tea
Comment by Valorie — April 18, 2007 @ 9:49 am
I have stopped buying any other brand of tea except Bigelow now and a lot of the reason is because they do care about the product! How many other companies these days are this dedicated? I can’t wait to see the new catalog coming out soon!
Thanks Bigelow!
Comment by Peter — April 18, 2007 @ 11:06 am
Peter,
Thank you for your loyalty and comments!
Keep visiting and enjoy your Bigelow Tea!
Valorie for Bigelow Tea
Comment by Valorie — April 18, 2007 @ 1:33 pm
I didn’t know y’all did this. To be honest, I’ve learned a lot about the company amidst all the I-Mess.
I understand how hard it is to get 100% on an inspection such as this. I used to be in the Army and getting 100% in the IG inspections took a mind numbing amount of hard work.
Comment by Aarlene — April 18, 2007 @ 5:38 pm
Aarlene,
Thanks for your comments. We look forward to hearing more from you when you come and visit again.
Valorie for Bigelow Tea
Comment by Valorie — April 18, 2007 @ 8:00 pm
Be honest I love inside of this company on the 411 on getting on this blog LOL!
MAN I didn’t know you do health inspections LOL! like restaurant here in SO CAL we have grading system in restaurant like A B C
Comment by Kelly — April 19, 2007 @ 12:31 pm
Kelly,
We appreciate all of your comments and visits to the Bigelow Blog.
Thanks for your support,
Valorie for Bigelow Tea
Comment by Valorie — April 19, 2007 @ 2:07 pm
I just notice Valerie I got newww Spring catalog from Bigelow tea today in the mail it look good
Props to Spring catalog
Comment by Kelly — April 19, 2007 @ 4:41 pm